IT services in South Africa and worldwide
Technology that keeps business moving.
IT security, cloud and hybrid infrastructure, databases, networking, API integration, mobile apps, websites and AI-powered software, with remote support wherever your people work, from one experienced engineer who keeps your data safe and your changes moving.
- Security first
- Zero trust
- POPIA-aware
- Your data stays yours
What we do
IT services, end to end
From the first assessment to the hardware, the migration and the support afterwards.
IT Security
Harden what you already have, close the gaps attackers use, and know where you stand.
Learn morePrivileged Access Management
Admin rights only when needed, passwords in a vault, and every privileged action on record.
Learn moreHardening & Vulnerability Management
Hardened to CIS benchmarks, scanned for vulnerabilities, and proven with reports.
Learn moreAutomated Patch Management
Windows, Linux and third-party applications patched on schedule, with a report that proves it.
Learn moreCybersecurity Training & Awareness
Your people are the first line of defence. We train them, test them, and measure it.
Learn moreAPI Integration
Your systems talking to each other, securely, so nobody re-types the same data twice.
Learn moreMobile App Development
iOS and Android apps for your staff and customers, secure and connected to your systems.
Learn moreWebsite Design
Fast, modern websites that rank on Google, work on every phone, and stay secure.
Learn moreWebsite Hosting
Hosting on hardened, monitored servers, with HTTPS, backups and updates handled for you.
Learn moreMigration
Move email, files and servers to the cloud without losing a thing or a day.
Learn moreProduct Sales
The right hardware and licences, configured and supported, not just delivered.
Learn moreAssessments
An honest look at your IT, and a prioritised list of what to fix first.
Learn moreAudit & Compliance
Evidence your auditors accept, and controls that hold up between audits.
Learn moreInfrastructure Upgrades
Replace ageing servers and systems before they fail, without the downtime.
Learn moreNetworking
Fast, reliable networks for one office or many, secured at every edge.
Learn moreBusiness Requirements
Know exactly what to build or buy before you spend a cent.
Learn moreManaged Remote Support
Secure remote support for your people, wherever in the world they work.
Learn moreDatabase Services
SQL Server, MySQL, Oracle and PostgreSQL: secure, fast, backed up and kept current.
Learn moreData Transformation & ETL
SSIS and Data Factory pipelines that move, clean and combine your data on a schedule.
Learn moreAutomated Reports & Dashboards
Reports that build and send themselves, and dashboards that are always current.
Learn moreCloud, Virtualisation & Containers
Azure, AWS, Hyper-V and Docker, designed, secured and run for you.
Learn moreEnterprise Architecture
Your business, applications and technology mapped in ArchiMate, with a roadmap to where you want to be.
Learn moreUX/UI & IT Design
Systems people find easy to use: designed well, tested with users and checked for accessibility.
Learn moreAI Software Development
Custom software that uses AI to save hours, while your data stays yours.
Learn moreWhy Bitara
Experience, and changes that do not wait for a committee
26+ years in the internet and IT industry
More than 26 years of hands-on experience with networks, servers, security and software, from the early internet to today's cloud and AI.
Next-day changes to production
All development and infrastructure are handled by one dedicated engineer, so there are no hand-offs between teams. A change requested today can be in production the next day, once change-control documentation and testing are complete.
One point of contact
The person you speak to is the person doing the work, from the first conversation to support afterwards.
AI without giving your data away
Many AI tools send your documents and recordings to someone else's servers, where they may be kept or used to train other models. We build AI software that runs on infrastructure you choose, including your own or South African servers, so your information stays in your control and within POPIA.
Secure AI software developmentOur security approach
Zero trust: never trust, always verify
The old model trusted anything inside the office network. Today staff work from home, data lives in the cloud and one stolen password can open everything. Zero trust checks every request, gives only the access needed, and assumes an attacker may already be inside, so a single mistake stays small.
Verify explicitly
Every sign-in is checked, every time, wherever it comes from.
- Multi-factor sign-in for everyone, not just administrators
- Conditional Access weighs the person, device, location and risk
- Only managed, encrypted, up-to-date devices reach company data
Least privilege
People get the access their job needs, and no more.
- Access by role, reviewed regularly
- Administrator rights granted just in time, approved and recorded (PAM)
- Leavers lose access the same day
Assume breach
Plan as if an attacker is already inside, so one mistake stays small.
- Networks segmented, so one infected device cannot reach everything
- Data encrypted in transit and at rest
- Activity logged and watched, and backups tested by restoring them
How we work
Assess, plan, deliver, support
- 1
Assess
We look at what you have and what you need.
- 2
Plan
A clear plan, with costs, risks and timelines.
- 3
Deliver
The work done carefully, around your business hours.
- 4
Support
We stay on to keep it running and improving.
One integrated platform
Monitoring, helpdesk and assets, working as one
When something fails, the monitoring raises the alert, the helpdesk opens the ticket with the affected asset attached, the right technician is assigned and escalated to if the SLA is at risk, and the fix becomes a knowledge article. Every step is recorded.
- Monitoring
- Alert
- Helpdesk ticket
- Technician
- Resolution
- Knowledge article
- Escalation, if the SLA is at risk
- User satisfaction survey
Our products
Cloud platforms, built in-house
Fully cloud-based, secure by design. Scribbella and Deskara are live now, and Legal Practice Management is coming soon.
Deskara
One cloud platform in modules: the helpdesk, assets and licences, monitoring, workflows and approvals, joiners and leavers, each with its own role-based access.
Explore Coming soonLegal Practice Management
Live case updates, file tracking, court dates, reconciliations and promises to pay, for attorneys.
Explore Live productScribbella
Recordings in, words you can trust out. Transcribed on our own servers and checked by a person.
ExploreProof, not promises
Built the way we build for you
This website runs on infrastructure we hardened ourselves, to the same standard we apply for clients. Every figure here is measured, not marketing.
- server
- hardened Linux, CIS Level 1 92% (from 76%)
- crypto
- FIPS-approved system policy, AES-GCM only
- transport
- TLS 1.2 / 1.3, HSTS, SSH with FIPS ciphers
- headers
- strict CSP, no framing, no sniffing
- privacy
- 0 third-party requests, no trackers, POPIA-aware
- database
- TLS-only, audited (pgAudit), checksummed
- defence
- fail2ban, file-integrity monitoring, daily security patches
- delivery
- automated tests, then push-to-deploy with health checks
Built by us
Take a break: five games
Small games we wrote in plain JavaScript. They run in your browser, on a computer or a phone, with nothing to install and nothing tracked.
Tetris
Rotate and drop the falling blocks; clear lines before the stack reaches the top.
Play TetrisSnake
Steer the snake to the food. It grows with every bite, so mind the walls and your tail.
Play SnakeGalaxy Attack
Shoot down the invaders, pick up weapons, homing missiles and a shield.
Play Galaxy AttackBarrel Climb
Climb the girders to the flag, jumping the barrels a rogue robot rolls down at you.
Play Barrel ClimbMaze Muncher
Eat every data dot in the maze while three bugs hunt you; a glowing dot turns the tables.
Play Maze MuncherLet's talk about your IT
Tell us what you need. You will hear back from the person who will do the work.