10 services
Security
Close the gaps attackers use, prove it to auditors, and keep it that way.
All Security servicesIT services in South Africa and worldwide
Technology that keeps business moving.
Security, servers and cloud, software and support for businesses in South Africa and further afield. You deal with one engineer from the first call to the last fix.
- Security first
- Zero trust
- POPIA-aware
- No trackers
31 yearsin business, since 1995
Next-daychanges to production
33 servicesone point of contact
What we do
IT services, end to end
From the first assessment to the hardware, the migration and the support afterwards.
11 services
Infrastructure and cloud
Servers, networks and cloud that stay up, supported by the engineer who built them.
All Infrastructure and cloud services
6 services
Software and AI
Apps, websites and AI that fit how you work, and keep your data yours.
All Software and AI services
3 services
Data and reporting
Your data clean, connected and turned into reports that arrive on time.
All Data and reporting services
3 services
Planning and architecture
Know what to build, and how it all fits, before spending a cent.
All Planning and architecture servicesWhy Bitara
In business since 1995, and changes live the next day
31 years in business, since 1995
In business since 1995, with hands-on work on networks, servers, security and software from the early internet to today's cloud and AI.
Next-day changes to production
All development and infrastructure are handled by one dedicated engineer, so there are no hand-offs between teams. A change requested today can be in production the next day, once change-control documentation and testing are complete.
One point of contact
The person you speak to is the person doing the work, from the first conversation to support afterwards.
AI without giving your data away
Many AI tools send your documents and recordings to someone else's servers, where they may be kept or used to train other models. We build AI software that runs on infrastructure you choose, including your own or South African servers, so your information stays in your control and within POPIA.
Secure AI software developmentOur security approach
Zero trust: never trust, always verify
The old model trusted anything inside the office network. Today staff work from home, data lives in the cloud and one stolen password can open everything. Zero trust checks every request, gives only the access needed, and assumes an attacker may already be inside, so a single mistake stays small.
01
Verify explicitly
Every sign-in is checked, every time, wherever it comes from.
- Multi-factor sign-in for everyone, administrators included
- Conditional Access weighs the person, device, location and risk
- Only managed, encrypted, up-to-date devices reach company data
02
Least privilege
People get the access their job needs, and no more.
- Access by role, reviewed regularly
- Administrator rights granted just in time, approved and recorded (PAM)
- Leavers lose access the same day
03
Assume breach
Plan as if an attacker is already inside, so one mistake stays small.
- Networks segmented, so one infected device cannot reach everything
- Data encrypted in transit and at rest
- Activity logged and watched, and backups tested by restoring them
How we work
Assess, plan, deliver, support
- 1
Assess
We look at what you have and what you need.
- 2
Plan
A clear plan, with costs, risks and timelines.
- 3
Deliver
The work done carefully, around your business hours.
- 4
Support
We stay on to keep it running and improving.
One integrated platform
Monitoring, helpdesk and assets, working as one
When something fails, the monitoring raises the alert, the helpdesk opens the ticket with the affected asset attached, the right technician is assigned, it is escalated if the SLA is at risk, and the fix becomes a knowledge article. Every step is recorded.
- Monitoring
- Alert
- Helpdesk ticket
- Technician
- Resolution
- Knowledge article
- Escalation, if the SLA is at risk
- User satisfaction survey
Our products
Cloud platforms, built in-house
Fully cloud-based, secure by design. Scribbella and Deskara are live now, and Legal Practice Management is coming soon.
Live product
Deskara
One cloud platform in modules: the helpdesk, assets and licences, monitoring, workflows and approvals, joiners and leavers, each with its own role-based access.
Explore Coming soonLegal Practice Management
Live case updates, file tracking, court dates, reconciliations and promises to pay, for attorneys.
Explore Live productScribbella
Send us a recording and get back a transcript a person has checked. It never leaves our own servers.
ExploreHow this site is run
Built the way we build for you
This site runs on a server we set up and hardened ourselves, the same way we would set up yours. The figures below come straight from that server.
- server
- hardened Linux, CIS Level 1 92% (from 76%)
- crypto
- FIPS-approved system policy, AES-GCM only
- transport
- TLS 1.2 / 1.3, HSTS, SSH with FIPS ciphers
- headers
- strict CSP, no framing, no sniffing
- privacy
- 0 third-party requests, no trackers, POPIA-aware
- database
- TLS-only, audited (pgAudit), checksummed
- defence
- fail2ban, file-integrity monitoring, daily security patches
- delivery
- automated tests, then push-to-deploy with health checks
Built by us
Take a break: eight games
Small games we wrote in plain JavaScript. They run in your browser, on a computer or a phone, with nothing to install and nothing tracked.
Sand Tetris
The blocks crumble into sand as they land; join the walls with one colour to clear it.
PlaySnake
Steer the snake to the food. It grows with every bite, so mind the walls and your tail.
PlayGalaxy Attack
Shoot down the invaders, pick up weapons, homing missiles and a shield.
PlayBarrel Climb
Climb the girders to the flag, jumping the barrels a rogue robot rolls down at you.
PlayMaze Muncher
Eat every data dot in the maze while three bugs hunt you; a glowing dot turns the tables.
Play
New
Atom Runner
Six stages and their bosses, after the 1988 Atomic Runner Chelnov: somersault, flail and keep running.
Play
New
Rotor Strike
Fly a gunship through a desert canyon and shoot down jets, helicopters and homing missiles.
Play
New
Liquid Rush
Steer a living, simulated liquid: collect droplets, chain combos, dodge the red, then freeze, surge or shield.
Play
New
FLUXBOUND
One button, two lanes: switch through the energy corridor, time the Flux Gates and surge.
PlayLet's talk about your IT
Tell us what you need. You will hear back from the person who will do the work.